We respect your privacy. We do not share customer information with third parties other than our credit card processor. None of the information that you provide us is sold, rented, or given in any way to anyone else.
This site has strong security measures in place to protect the loss, misuse or alteration of information under our control. You can be confident that your information is protected. Payment processing is managed through PayPal. Your financial information is shielded with secure server software (SSL), which is the best available technology for secure commerce transactions, and is stored securely behind a firewall. All of your personal information is encrypted, which prevents others from accessing it during transmission over the Internet. No one has access to your credit card information (including us).
Sales tax will be added to your order only if you are a resident of the state of West Virginia.
We accept Visa, Mastercard, American Express and Discover credit cards through the PayPal merchant program. You do not need to have an account with PayPal in order to charge your purchase.
You may also pay via personal check or money order (do NOT send cash through the mail). Just select "check or money order" when ordering through our shopping cart.
We will gladly send a gift card with your shipment if you request one. Simply type in Gift Card in the Additional Comments section during checkout, and be sure to type in the message you want on the card. There is no charge for the gift card.
We now provide Free Shipping to all USA addresses! All merchandise is shipped via USPS Priority Mail and will arrive approximately one week from the date of your order. Orders sent to Hawaii, Alaska, or Puerto Rico may take longer to arrive. Please contact us through the web site for information and pricing regarding foreign shipment. Orders requesting Express delivery must be placed prior to noon Eastern Standard Time on the day of shipment. The USPS Express mode of delivery estimates 1-2 days delivery.
KMH Creations LLC is dedicated to providing you with a high-quality product and exemplary customer service. We appreciate your business! You may contact us online with any questions, concerns, or feedback at
Returns are easy. If
you are not completely satisfied with your purchase, you may return
it for exchange or refund. We require that you return the
item within 30 days and that the merchandise is in unused condition.
We cannot accept soiled, used, or washed items for return. We
do not refund shipping costs unless the product was damaged during
shipping or is defective (see below). You must fill out a
Return Form, include your original invoice and tell us the reason
for return, as well as what you want us to do – replace or
refund. Please allow 14 days to process refunds. Credit
card purchases can only be refunded to the original purchasing
credit card. We will notify you via e-mail when your package
has been received by Customer Service.
If you want an exchange, the order will be subject to standard shipping fees. Be sure to keep a copy of the invoice for your records. We recommend you insure your package.
Send the package to the following address:
KMH Creations LLC
48 Chestnut Oak Lane
Hedgesville, WV 25427
If an item is received damaged, please notify our Customer Service Department within 48 hours so that a claim can be processed.
Please keep the original packing materials and damaged merchandise for inspection, otherwise no claim, replacement or refund can be honored.
Delivery Refused or Incorrect Address
We will not refund shipping costs if you refuse delivery of your order, or if you gave us an incorrect address.